Escrow Policy

This Escrow Policy explains how Safe2Safe manages transactions to provide users with a secure and reliable experience when buying or selling USDT.

Safe2Safe is designed to simplify cryptocurrency transactions while reducing the need for users to deal directly with unknown counterparties.

Unlike open peer-to-peer marketplaces, Safe2Safe does not require users to communicate or negotiate directly with random buyers or sellers.

• Safe2Safe verifies each transaction before processing.
• Orders are handled through Safe2Safe's operational system.
• Users receive payment through supported payment methods managed by Safe2Safe.
• The platform supervises the transaction process from order creation until completion.

Payments are processed using payment accounts operated or managed by Safe2Safe for platform operations.

• Users are not required to accept payments from unknown individuals.
• Multiple completed transactions may be processed using the same operational payment account where appropriate.
• This approach helps maintain operational efficiency and consistent liquidity across the platform.
• Payment methods may vary depending on operational availability.

Safe2Safe earns revenue through the difference between displayed buy and sell exchange rates.

• Rates are displayed before an order is confirmed.
• Different payment methods may have different exchange rates.
• Rates may change according to market conditions.
• The confirmed rate applies only to the accepted order.

Before completing a transaction, Safe2Safe may perform operational and security checks.

• Blockchain confirmation.
• Deposit verification.
• Payment review.
• Fraud prevention checks.
• Security monitoring.

Safe2Safe aims to process eligible payments as quickly as possible after the required verification steps have been completed.

• Blockchain confirmations must be completed before payment processing.
• Processing times may vary depending on banking hours and payment networks.
• Additional verification may be required for high-value or unusual transactions.
• Temporary delays may occur during maintenance or high transaction volume.

Safe2Safe supports multiple payment methods to provide users with flexible and reliable payout options.

• UPI
• IMPS
• NEFT
• RTGS
• Other payment methods introduced by Safe2Safe from time to time.
• Availability of payment methods may differ depending on operational requirements.

Safe2Safe applies operational and security measures designed to help protect users and maintain the integrity of the platform.

• Continuous fraud monitoring.
• Internal transaction verification.
• Blockchain confirmation checks.
• Review of suspicious activity.
• Temporary holding or suspension of transactions when necessary for security.
• Protection against unauthorized platform abuse.

Users play an important role in ensuring transactions are completed successfully.

• Provide accurate payment details.
• Double-check wallet addresses before sending cryptocurrency.
• Submit only genuine transaction information.
• Respond promptly to verification requests if contacted by Safe2Safe.
• Protect account credentials and authentication information.

While Safe2Safe works to process transactions efficiently, some circumstances may require additional time before a transaction can be completed.

• Blockchain network congestion.
• Banking system interruptions.
• Scheduled maintenance.
• Compliance or security reviews.
• Unexpected technical issues affecting supported payment networks.

If a transaction requires additional review, Safe2Safe will process it as soon as the necessary checks have been completed.

Safe2Safe is committed to providing a reliable platform. However, certain events may be outside our reasonable control.

• Blockchain network congestion.
• Bank holidays and banking outages.
• Government or regulatory actions.
• Internet or infrastructure failures.
• Force majeure events including natural disasters.
• Unexpected third-party service interruptions.

Safe2Safe will make reasonable efforts to restore services as quickly as possible whenever such events occur.

Safe2Safe may update this Escrow Policy from time to time to reflect operational improvements, security enhancements, legal requirements, or changes to our services.

• Updated versions become effective once published.
• Continued use of Safe2Safe indicates acceptance of the updated policy.
• Users are encouraged to review this page periodically.

If you have any questions regarding this Escrow Policy or require assistance with a transaction, please contact Safe2Safe through our official support channels.

• Email: support@safe2safe.in
• Website: https://safe2safe.in
• Support is available through the official Safe2Safe Help Center and customer support channels.